Shipping & Delivery
At Luxe Time Pieces, we are committed to ensuring that your shopping experience is seamless and satisfying, from the moment you place your order until it arrives at your doorstep. Below you’ll find all the details regarding our shipping and delivery processes.
Shipping Information
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Processing Time: Once your order is placed, please allow 1-2 business days for order processing. During this time, your order is carefully prepared, packaged, and handed over to our shipping partners.
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Shipping Rates: We offer Free Standard Shipping on all orders over $X. For orders below this amount, a flat rate of $Y applies. Expedited shipping options are available at checkout for an additional fee.
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Estimated Delivery Times:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
Please note that delivery times are estimates and may vary due to factors beyond our control, such as customs delays or carrier issues.
International Shipping
- We are pleased to offer worldwide shipping to select countries. International orders may take 7-21 business days to arrive, depending on the destination and shipping method chosen at checkout.
- Customs & Import Duties: Any customs fees, duties, or taxes are the responsibility of the customer. Please check with your local customs office for more information.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking information. You can track your order using the link provided in the email or by entering your tracking number on our Order Tracking page.
Delivery Issues
If you experience any issues with your delivery, such as a delayed or lost package, please contact our customer support team at support@luxetimepieces.com. We’re here to help and will work to resolve any issues as quickly as possible.
Shipping Restrictions
Please note that we do not ship to P.O. Boxes, APO/FPO addresses, or certain restricted countries. If you are unsure whether we can ship to your location, please contact our support team before placing your order.
Returns & Exchanges
For information on our return and exchange policy, please visit our Returns & Exchanges page.